Shipping & Return Policy

Thank you for shopping at Carolina’s Bully Empire. Below are the terms and conditions that constitute our Shipping & Return Policy.

Shipping Policy

1. Processing Time:

  • Orders are typically processed within [number] business days after payment is received.
  • Customized or personalized items may require additional processing time.

2. Shipping Methods:

  • We offer standard shipping and expedited shipping options for domestic and international orders.
  • Shipping rates and delivery times vary depending on the shipping method selected and the destination.

3. Shipping Restrictions:

  • Some products may be restricted from shipping to certain locations due to legal or logistical reasons.
  • We reserve the right to cancel orders or modify shipping methods for restricted items.

4. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your shipment using the tracking number provided.

5. Shipping Delays:

  • While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues.
  • We are not responsible for delays caused by shipping carriers or events beyond our control.

Return Policy

1. Eligibility for Returns:

  • We accept returns for eligible items within [number] days of receipt.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Return Process:

  • To initiate a return, please contact us with your order details and reason for return.
  • We will provide you with instructions on how to return the item and where to send it.
  • You are responsible for return shipping costs unless the return is due to our error or a defective product.

3. Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within [number] business days.

4. Exchanges:

  • If you would like to exchange an item for a different size, color, or style, please contact us to arrange for an exchange.
  • Exchanges are subject to product availability and may incur additional shipping charges.

5. Contact Us:

  • If you have any questions or concerns about our Shipping & Return Policy, please contact us using the information provided on our website.

Thank you for choosing Carolina’s Bully Empire. We appreciate your business and strive to provide you with a positive shopping experience.