Thank you for shopping at Carolina’s Bully Empire. Below are the terms and conditions that constitute our Shipping & Return Policy.
Shipping Policy
1. Processing Time:
- Orders are typically processed within [number] business days after payment is received.
- Customized or personalized items may require additional processing time.
2. Shipping Methods:
- We offer standard shipping and expedited shipping options for domestic and international orders.
- Shipping rates and delivery times vary depending on the shipping method selected and the destination.
3. Shipping Restrictions:
- Some products may be restricted from shipping to certain locations due to legal or logistical reasons.
- We reserve the right to cancel orders or modify shipping methods for restricted items.
4. Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your shipment using the tracking number provided.
5. Shipping Delays:
- While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues.
- We are not responsible for delays caused by shipping carriers or events beyond our control.
Return Policy
1. Eligibility for Returns:
- We accept returns for eligible items within [number] days of receipt.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process:
- To initiate a return, please contact us with your order details and reason for return.
- We will provide you with instructions on how to return the item and where to send it.
- You are responsible for return shipping costs unless the return is due to our error or a defective product.
3. Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within [number] business days.
4. Exchanges:
- If you would like to exchange an item for a different size, color, or style, please contact us to arrange for an exchange.
- Exchanges are subject to product availability and may incur additional shipping charges.
5. Contact Us:
- If you have any questions or concerns about our Shipping & Return Policy, please contact us using the information provided on our website.
Thank you for choosing Carolina’s Bully Empire. We appreciate your business and strive to provide you with a positive shopping experience.
